DELIVERY POLICY

Do you offer international shipping?

Yes, we ship worldwide. All orders include complimentary standard shipping, no matter where you are.

How long does delivery take?

For ready-made items, we typically ship within 3–5 business days. For custom and made-to-order jewelry, production takes approximately 2–4 weeks. Delivery time depends on your location and shipping method selected at checkout.

Will I receive tracking information?

Yes. Once your order ships, you’ll receive a tracking number by email so you can follow your delivery in real time.

How is my jewelry packaged?

Each piece is carefully packaged in a signature Meez Jewelry box, accompanied by a care card, polishing cloth, and thank-you note. All items are then placed in protective outer packaging to ensure safe delivery.

Do I need to sign for the package?

We may require a signature upon delivery for higher-value or international orders. If you have specific delivery preferences, please let us know at checkout or contact us after placing your order.

Do you offer express or insured shipping?

Yes. Express or insured shipping options are available at checkout for an additional fee. Contact us if you need help selecting the best option for your location or delivery timeline.

What if my order is delayed or lost?

While we take every precaution to ensure safe delivery, we are not responsible for delays caused by courier services or customs. If your order appears lost or significantly delayed, please reach out and we’ll assist you in resolving the issue promptly.

Do you ship to PO boxes or remote areas?

Some courier services may have restrictions for PO boxes or remote areas. If you’re unsure, feel free to contact us before placing your order.